Cancellation Policy

A 72-hour cancellation or change of tour notice is required for all helicopter tours. If for any reason you decide to cancel or change your reservation, you must notify us 72-hours prior to the tour date. Sorry, cancellations or changes made within 72-hour of the tour are not refundable and will be charged in full. All flights are weather permitting. If for any reason a flight was cancelled due to the weather, your ticket will be fully refunded or you may choose to re-schedule your tour plans. Please note that flight route and destinations may be changed due to weather conditions.

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Last Minute Bookings

Please be aware that these bookings are subject to confirmation. If this is a same-day or next-day booking, there is a reasonable chance this will not be confirmed. For bookings that are confirmed, there will be no cancellations or refunds.

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Restrictions

Children:
Infants up to 23 months are considered lap children (no additional cost). Over 23 months and a seat will have to be purchased.

Weight restrictions: 
The weight & balance of the helicopter is computer generated and insures proper seat assignment. This system is used to equally distribute the weight, ensuring the pilot a level and safe flying platform. Individual weight limit is 240 lbs - above this weight and an additional seat (comfort seat) will have to be purchased. For first class passengers, the weight limit is 200 lbs. For Whisper Quiet passengers, individual weight limit is 280 lbs and for first class passengers on this helicopter, the weight limit is 245 lbs. ?

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Frequently Asked Questions

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