Cancellation Policy

We have a 24 hour cancellation policy that means you have until 24 hours before the start of the trip to cancel or move your tour. If you simply don?t show up and don?t call we will have to charge your credit card at that point.

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Last Minute Bookings

Please be aware that these bookings are subject to confirmation. If this is a same-day or next-day booking, there is a reasonable chance this will not be confirmed. For bookings that are confirmed, there will be no cancellations or refunds.

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Restrictions

We use two person sit on top kayaks that can accommodate 500lbs. Its a good idea to be a person who enjoys the idea of getting outside and exploring, you don?t have to be a mountain climber by any stretch, but we will get some exercise!

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Frequently Asked Questions

All kayak tours have a 7:15 check in and are usually launching by 7:45. We typically stay on the water for around 2.5 hours so landing by about 10:15 for the Ocean Adventure, 10:30 for the Private Tour and about 11:15 for the Whale Watch Snorkel. Sometimes we launch early and find ourselves landing by 10, other times we launch late and don?t land until after 11:30, the point is we don?t have a set itinerary so everyday ends up being a little different.

We combine paddling and snorkeling on our kayak tours so that we paddle to a snorkeling spot, drop anchor, and snorkel from our kayaks, getting in and out of our boats from the water. We do not land during our tours, but don?t worry, as we like to say, getting in and out of the kayaks is more entertaining than challenging! Although we never guarantee anything, turtles are a huge part of our tours but also lots of fish and reef life!

What about humpback whales?

From December 15th through May 15th Maui?s waters become the North Pacific Marine Whale Sanctuary when we get thousands of humpbacks migrating for mating and birthing purposes. We run kayak whale watches typically from late December through mid April when we have the best chance to encounter them from our shores.Kind of, but not too often. We use two person sit on top kayaks that can accommodate 500lbs. Its a good idea to be a person who enjoys the idea of getting outside and exploring, you don?t have to be a mountain climber by any stretch, but we will get some exercise!


Pretty much everything except tax and gratuity. We include gear, refreshments, and a quality guide throughout the experience.

Considering we offer completely weather dependent tours, we rarely have to cancel our trips. From time to time we have big waves or strong winds that force us to make some decisions. We have an honesty first policy though so we take the time to call guests before the trip if the weather is bad and talk options with them ranging from simply moving locations to rescheduling days.

You should bring towels, sunglasses, water, sunscreens, long sleeve rash guards, hats, etc. In line with our Green Paddling Blue Water, we recommend using rash guards and hats and reusable water bottles when possible. We also carry a dry bag so you can bring phones, wallets, and keys as well. Please show up wearing swimsuits and water friendly shoes, flip flops are fine.

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